Cleveland Lighting Reviews
(Rated by 13 users)
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Payment Methods
- Verified Store VERIFIED
- Free shipping: Orders $50+
- In-store pickup: Ready in 2 hours
- 30-Day Returns
- Gap Good Rewards (4 brands)
Payment Methods
- Tops: $23 - $70
- Bottoms: $27 - $70
- Outerwear: $34 - $70
- Kids: $29 - $75
Overall Rating
4.7
Base on 13 Reviews
Ratings by Feature
Ratings by Feature
- Good Value4.3
- Price & Quality4.7
- Shipping & Delivery4.4
- Customer Service4.4
- Return Policy4.5
Recent Customer Reviews (13)
Harley Brown
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Paien Pellerin
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Aidan Steele
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Liane Lécuyer
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Gwen Borrego
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Carla Carvalho
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Thomas Murphy
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Isabel Fitzgerald
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Maisie Shah
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Danilo Fernandes
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Cleveland Lighting Pros & Cons
Pros
1
Professional Sales Team: The sales team is described as professional and knowledgeable.
2
Quick Availability: The company is known for having lights available quickly.
3
Variety of Services: Cleveland Lighting offers a range of services including ceiling fan installation, repair, lighting design, and installation.
4
Awards and Recognition: They have been recognized as the Showroom of the Year by the Dallas Market Center & Residential Lighting in 2010 and 2011.
CONS
1
Work-Life Balance Issues: Employees have reported long commutes and difficulties in balancing work and personal life due to the need to work at multiple locations.
2
Compensation and Benefits: There have been complaints about fair compensation and benefits, with some employees feeling underpaid and overworked.
3
Job Security and Advancement: There are concerns about job security and advancement opportunities, with some employees feeling that opportunities were not fairly distributed.
4
Management and Culture: The company has been criticized for favoritism and poor treatment of employees, leading to a negative work culture.
Cleveland Lighting Features and Benefits
Features
Professional Sales Team
The sales team is described as professional and knowledgeable.
Quick Availability
The company is known for having lights available quickly.
Variety of Services
Cleveland Lighting offers a range of services including ceiling fan installation, repair, lighting design, and installation.
Awards and Recognition
They have been recognized as the Showroom of the Year by the Dallas Market Center & Residential Lighting in 2010 and 2011.
Over 100,000 Products
Cleveland Lighting offers a globally curated catalog of lighting, furniture, and decorative accessories.
Certified Interior Designers
Most of the associates are certified interior designers, providing expert advice on choosing the best lighting pieces to complement home decor.
Design Services and Installation
Cleveland Lighting provides a turnkey solution for all lighting needs, including professional installation services.
Ongoing Product Training
The team receives ongoing product training from manufacturers, ensuring they are up-to-date with the latest in lighting technology.
Lighting Specialist Accreditation
Lighting experts must obtain the Lighting Specialist accreditation from the American Lighting Association.
Guaranteed Lowest Price
Customers can shop online with the assurance of buying from a reputable local company offering the guaranteed lowest price.
Total Customer Satisfaction
The team is dedicated to ensuring total customer satisfaction.
Supporting Local Businesses
Cleveland Lighting is part of Lighting One, a cooperative of independent lighting and carpet retailers, and is proud to support local businesses.
Membership in Professional Organizations
They are members of the HBA of Greater Cleveland, HBA of Portage and Summit County, ASID, and IDS.
Strategic Sight Lines
The showroom features strategic sight lines into the main design zones, creating an immersive shopping experience.
Customized Vignettes
The showroom includes warm, intimate vignettes designed to show how lights would look in a customer’s home, enhancing the shopping experience.
Improved Inventory Control
Cleveland Lighting has teamed with a software company to improve inventory control, ensuring a seamless shopping experience.
Enhanced Online Catalogue
The online products catalogue has been spruced up to provide a more user-friendly experience.
Reimagining Downtown Cleveland
Cleveland Lighting is involved in community projects like enhancing downtown lighting to promote safety and create a welcoming environment.
Price Match Guarantee
If you find the same exact product advertised for less by one of their competitors within 14 days of your purchase, they will match that price including shipping and handling.
Low Price Guarantee
They ensure that their prices are competitive, and if you find a lower price elsewhere, they will match it.
Free Shipping
Orders over $199 qualify for free shipping.
Expert Installation
They offer expert installation services for an additional fee, though this is not included in the base price.